FEES
We accept most credit cards, cash and polipay.
Prepayments now apply to all prescriptions and consultation booking from end January 2025.
Please check with our reception staff if you have any queries. Please see the bottom of this page for our Ts & Cs including late payment fees and monthly account fees.
Please note that every time you engage the GPs’ time, whether it be face to face, by video, by phone, or by asking them to complete a form or prescription for you without an appointment, a consultation, procedure or admin fee applies. Similarly, fees may apply for Nurses’ time.
Enrolled Patient Consultation Fees
| GP Consult* | ACC Consult (GP)* | |
|---|---|---|
| Under 14 years | Free | Free |
| 14-17 years | $50.00 | $50.00 |
| 18-24 years | $65.00 | $65.00 |
| 25-64 years | $72.00 | $72.00 |
| 65+ years | $67.50 | $67.50 |
Community Services Card (CSC) Holder
| GP Consult* | ACC Consult (GP)* | |
|---|---|---|
| Under 14 years | Free | Free |
| 14-17 years | $13.50 | $13.50 |
| 18 years+ | $20.00 | $20.00 |
Casual Patient Consultation Fees, incl. CSC
(Prepayment applies)
| GP Consult* | ACC Consult (GP)* | |
|---|---|---|
| Residents / Eligible | ||
| Under 14 years | $50.00 | $50.00 |
| 14-17 years | $70.00 | $70.00 |
| 18-24 years | $90.00 | $90.00 |
| 25-64 years | $90.00 | $90.00 |
| 65+ years | $70.00 | $70.00 |
| Non-Residents** | ||
| Under 14 years | $90.00 | $90.00 |
| 14+ years | $140.00 | $140.00 |
*All fees are based on 15 minutes appointments (first 10 minutes for consultation
and remaining 5 minutes for notes, scripts and other admin tasks).
Typically only one major problem can be handled in this time. Consultations taking longer or tasks that cannot be done in this time (e.g. referrals, forms, specials certificates) will incur further charges.
** If you are a family member of an enrolled patient and are on a long time stay, ask about our special rates.
Prescription Fees
|
Normal |
Urgent (same or one working day) |
|
|---|---|---|
| Enrolled | ||
| Under 14 years | Free | $10.00 |
| 14-17 years | $30.00 | $40.00 |
| 14-17 years CSC | $13.00 | $19.00 |
| 25-65+ years | $30.00 | $40.00 |
| 25-65+ years CSC | $19.00 | $29.00 |
| Not enrolled*** | ||
| Under 14 years | $45.00 | $55.00 |
| 14+ years | $45.00 | $55.00 |
Prepayment applies if not collecting prescription from clinic.
New patients must have a consultation before their first prescription.
***Patients not enrolled (non-residents or eligible residents) must have had a consultation
before any prescription.
Fee settlement and accounts
We do not offer credit facilities for accounts.
All accounts must be paid and settled at time of service if in clinic, or prepaid for remote/virtual or out of clinic services when booking or requesting these,
Terms and conditions– see Terms of Trade (PDF) for details of our Terms of Trade, i.e. T&C and Cancellation policy.14
About The Cost of Health Care in New Zealand
Healthcare in New Zealand is a mixture of free services and subsidised services (where patients pay a fee to cover some of the costs). We will always try to ensure all our patients benefit from any funded services that they are eligible for.
Providing health care services and running a medical centre comes at a cost, including wages, building costs, medical equipment, supplies, training and considerable compliance costs. Some services and fees, while subsidised, are in place to cover these costs. Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia as these countries have reciprocal agreements with New Zealand. Ask our reception team if you think you may be entitled to a funded service for your visit.
General Practice Services
–Payment is due at time of consultation. Non-payment on the day will incur a $10 Late-Payment fee. If you have Southern Cross cover, please give us your number and we will claim it directly on your behalf.
– If your account is still outstanding at the end of the month you will also incur at $10 Monthly Administration Fee.
-All casual and non-enrolled patients are required to pay in full prior to their appointment.
-All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
-Medical consumables will be charged separately.
-Accounts that are unpaid may be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
-Newly enrolled patients may require a double appointment for their first visit. A New patient appointment fee will apply.
– 8 working hours cancellation notice for a booked appointment is required. Non-attendance will incur a missed appointment fee.
-Our practice nurses are skilled professionals and there is a fee when you see them for advice or services. If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee
